FAQs

Frequently asked questions and answers

Are your vegan desserts suitable for people with allergies?

While we take great care to avoid allergens, our kitchen handles various ingredients. Please check the product descriptions and contact us for specific allergy concerns.

Can I request customizations for cakes or cookies?

Absolutely! We love creating personalized treats. Contact us directly to discuss your customization requests and we’ll do our best to accommodate.

How should I store the desserts once received?

For optimal freshness, store our desserts in a cool, dry place or as indicated in the specific product’s storage instructions.

Are your vegan desserts made without any animal by-products?

Yes, our vegan desserts are crafted without any animal by-products, providing a delicious cruelty-free indulgence.

We will be happy to offer a sample based on the product availability on hand at the time

We will be happy to offer a sample based on the product availability on hand at the time.

Do you give refunds?

Only if there was an error made on our end with your order.  If that happens we will issue a refund or replace the product at not cost to you.  Otherwise, all sales are final.

Is Bakes by Drae licensed?

Yes, we are a Georgia Limited Liability Corporation, licensed by the City of College Park, Cottage License from the Department of Agriculture, and have a ServeSafe certification and commercial liability insurance

Are your desserts made with organic ingredients?

We prioritize quality ingredients but may not exclusively use organic. Specific information about the ingredients used in each product can be found on our website.

What is the shelf life of your products?

The shelf life varies depending on the product. Check the individual product descriptions or contact us for specific details.

Do you offer gluten-free options?

Currently, we do not have gluten-free options, but we are exploring this for future additions to our menu. Keep an eye on our updates for any changes.

Do any of your products contain allergens?

Our traditional products may contain dairy, nuts, flour, gelatin, eggs and oil.  If you have dietary restrictions, please feel free to check with us before ordering.

Can I order specialty cakes for events like birthdays?

We do not do wedding cakes but we can do birthday cakes.  Please call us to discuss.

Do you cater?

Absolutely!  We can cater all types of special events.  you can call us directly to discuss your event needs.

Do you ship?

Not currently but check back often as we are continuing to update our products and our services.

Where are you located?

We are located at 1860 Harvard Avenue, College Park GA 30337

Any Unanswered Questions?

Still have a sweet tooth for information? Feel free to contact us with any unanswered questions or specific inquiries – we’re here to ensure your experience with Bakes by Drae is as delightful as our desserts!

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